American Airlines is testing new technology to improve the boarding process . The system is being trialed at three U.S. airports: Albuquerque International, Tucson International, and Ronald Reagan Washington National Airport.
Its goal? To stop passengers from skipping ahead of their assigned boarding group.
The new system gives gate agents an audible signal when someone tries to board too early. If detected, the passenger is asked to step aside and wait for their correct group. This could help reduce line-cutting at busy gates.
American Airlines is the first to test this system. A representative told reporters that this technology is designed to provide greater visibility for gate agents, and make priority boarding smoother and more efficient.
While the technology is in its early testing phase, its success could lead to wider adoption. If you’re flying through one of the test airports, you might experience the new system firsthand.
With the travel industry looking to improve customer experience, this could be a game-changer for those tired of boarding chaos.
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